Our Expertise

Most organisations are multi-faceted and complex – we help managers to construct a simpler view


Costs: analysing, understanding and controlling

We analyse, recommend and implement

Any enterprise that takes its eye off profit will end up making a loss. Successful managers create a sustained pressure to review and control costs, but first they have to understand what drives them and how to control it. We show them how. In an economic slowdown or an upheaval in the market, there is often a need to cut costs deeply and urgently.

from their investments; improved the performance of subsidiaries so they could be sold; and remodelled businesses to respond to changes in competition, the market and the economy.

We match the costs of people and processes to what the business needs for its customers. We do this in small teams with the client's staff, collecting and analysing data to create costed options for a new structure. When a decision is made, we implement it. The result is a slimmer organisation, with fewer but motivated people, more efficient processes and lower costs.

DIGITAL technologies are providing many companies with a competitive advantage. They offer new ways of doing business, faster decision-making, better management of assets and lower costs. Our Digital Audit is a good starting point to review the opportunities.

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Improving transactional processes and reducing costs

Successful businesses focus on the efficiency and effectiveness of their day-to-day operations

How do customers get served? How do costs get
controlled? How do supplies arrive on time? How do
we ensure that we remain focused on
doing things better?


‘Operations’ are the heart of every business – getting that bit right is the key to a sustainable company that makes attractive margins and has a chance to stay one step ahead of the competition.

Ours is a hands on approach. Our consultants have been line managers with operational responsibility for tough performance targets in diverse sectors. We work closely alongside our clients’ managers helping them to plan and implement the changes needed to optimise results. But there is always a danger in making changes in day-to-day operations. So we act carefully to ensure quality standards and customer commitments are not compromised while processes and working practices are being transformed.

We can design effective business processes in new operations, work on projects to improve existing programmes, work closely with the staff to train them in Lean and six sigma improvement techniques, or overhaul the approach to procurement. Our experience ranges from financial services to distribution businesses, process industries, the public sector and health and care services.

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A core discipline at Collinson Grant

Restructuring is one of Collinson Grant’s core competences. We help organisations in the private and public sectors to find a structure that works.

On numerous projects, we have helped clients:


  • To integrate a newly acquired business
  • To react to changes in the market and the economy
  • To respond to competitors’ moves
  • To cut costs quickly and restore profitability
  • To improve the performance of a business or division so that it can be sold off
  • To save costs by applying new technology or moving business units.

We analyse the costs of people and processes and match them to what the business wants to do. We put customers in the spotlight, and tighten control on operations and finance to keep them there. The result is a slimmer organisation, with fewer but motivated people, more efficient processes, and lower costs.

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Our staff with a client at Northgate Vehicle Hire

Organisation: structure, controls and accountability

The structure is the means by which an organisation
translates strategy into tangible results, manages
assets, controls resources, creates value and,
most of all, allows people to excel and
to spur its success.

Over time, disorder is introduced by poorly planned changes, new reporting relationships and narrowing spans of control. This can increase cost dramatically, reducing competitiveness and profitability. Clients want to cut through the clutter, so we remove managerial layers, designing and setting up new structures, accountabilities and procedures. We have done this in many sectors: aerospace, construction and building products; consumer goods; distribution; energy; engineering, nuclear and transport. In central Government departments we have streamlined operations and helped Executive Agencies to integrate new services and reduce costs.

Our work is based on the belief that organisations should be designed around the core processes which create value for customers and that flatter structures lead to better managerial performance, more highly motivated staff, speedier communication and shared goals. Having fewer layers is also a powerful antidote to managerial remoteness.

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Restructuring is one of Collinson Grant’s core competences. We help organisations in the private and public sectors to find a structure that works.


The careful introduction of digital applications provides significant opportunities to improve performance and reduce costs. But it demands a thorough understanding of the business and a pragmatic use of technology.

No matter how much progress on a digital journey you may have made there is nearly always more you can do to adopt new ways of working, simplify the jargon and provide clarity throughout the business. The optimum benefits arise from transforming day-to-day operations.

Collinson Grant works with managers to develop target operating models, restructure and merge acquisitions, cut costs, restore profitability, introduce lean operations, streamline supply chains and manage people better. We help clients to exploit digital technologies successfully in all aspects of an organisation, not just the consumer facing touch points. Our deep experience and diverse skills help us to achieve successful results in demanding operational situations.

Our ambition is always to create the conditions for a sustained improvement in efficiency and financial performance. Our emphasis is on results and value for money.

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